Frequently Asked Questions About DealSafi
Everything You Need to Know About DealSafi
In today’s fast-growing digital marketplace, shoppers and business owners in Kenya are looking for reliable online platforms that offer both quality products and trustworthy services. DealSafi has emerged as one of Kenya’s most promising online shopping destinations, connecting buyers and sellers in a seamless, user-friendly environment. To help you get started, here are the most Frequently Asked Questions About DealSafi —whether you’re planning to shop or sell.
What is DealSafi?
DealSafi is a Kenyan e-commerce marketplace where users can buy and sell a wide variety of products and services online.
It offers a clean layout, fast loading times, secure transactions, and quality customer support—making it a great alternative to platforms like Jiji or social media selling.
GENERAL QUESTIONS
What is DealSafi?
DealSafi is a Kenyan-based online marketplace that connects buyers and sellers across various product categories, including fashion, electronics, home essentials, school supplies, automotive, and car hire services.
It provides a seamless shopping experience and helps sellers grow their businesses online.
How does DealSafi work?
Buyers browse products, add them to the cart, and place orders directly through the website. Sellers list their products, manage inventory via the dashboard, and fulfill customer orders.
BUYER FAQs
Do I need an account to shop on DealSafi?
- No, you can browse products freely. However, creating an account allows you to save your orders, manage your purchases, and track deliveries easily.
How do I place an order?
There are two ways to purchase goods/services from DealSafi
- Clicking on the WhatsApp order option
- Simply add items to your cart, proceed to checkout, fill in your delivery details, and confirm your order. You’ll receive a confirmation email or SMS.
What types of products can I buy on DealSafi?
DealSafi offers:
Fashion & clothing
Electronics & gadgets
Home & living essentials
School & office supplies
Furniture & outdoor gear
Automotive products & car hire services
Is it safe to shop on DealSafi?
Yes.
DealSafi uses secure technology to protect your personal and payment information. We also verify sellers and monitor product quality to ensure a safe shopping experience.
How do I contact customer support?
You can reach DealSafi support via the Contact Us page, email, WhatsApp, or through our live chat available on the website.
SELLER FAQs
How can I become a seller on DealSafi?
To become a seller, visit our Seller Registration Page and fill in your details.
Once approved, you’ll get access to your seller dashboard to upload products and start selling.
What can I sell on DealSafi?
You can sell a wide range of products including:
Clothes and shoes
Phones and laptops
Kitchenware and furniture
Stationery and electronics
Car accessories and rental services
Are there any fees to sell on DealSafi?
No
Selling on DealSafi is free.
However, sellers might choose to pay for premium ads for their products to appear at the front page
Can I track my sales performance?
Yes, the seller dashboard includes basic analytics to track views, sales, and product performance.
DELIVERY & RETURNS
How long does delivery take?
Delivery timelines vary based on location and product type, but most orders are delivered within 2–5 business days across Kenya.
Can I return a product?
Yes.
You can request a return or exchange within 72 hours of receiving your order if the item is:
Damaged
Defective
Not as described
Contact us anytime for details on how to submit a return request.
Who handles delivery?
DealSafi sellers with reliable courier services to ensure fast and secure delivery to your location.
PAYMENTS
What payment methods are accepted?
Cash on delivery (in select areas)
ACCOUNT & PRIVACY
How do I create an account on DealSafi?
Click on the Sign Up button at the top of the website and enter your email, phone number, and password to register.
Is my personal information safe?
Yes.
DealSafi is committed to protecting your privacy and does not share your information with third parties without consent.
Read our Privacy Policy for more.
Start Selling on DealSafi Today
DealSafi is more than a platform—it’s your partner in business growth.
From increasing visibility and trust to simplifying order management and marketing, DealSafi helps sellers maximize profit with minimal hassle.
Ready to increase your sales and make more money?
👉 Register as a seller on DealSafi today and start building your online success story.